CRP Industries is certified to ISO 9001:2008. This certification was awarded by TUV Rheinland of North America, Inc. The 2008 version of standardization introduced major changes in the certification requirements by making process management the primary prerequisite. So instead of simply inspecting the quality of the final product, monitoring and optimizing a company's tasks and activities became the key element in achieving certification.
The 2008 version of certification also demanded that upper-level executives take charge of process management, integrating quality into the business systems themselves - not via junior administrators. Additionally, tracking customer satisfaction and implementing a long- term plan for improving processes and procedures became mandatory.
With this certification, our clients can count on the fact that we have met all of these requirements and more.